GSM Cell Communication Failure Notification
The problem is your cell communicator.
The good news is that it can be upgraded!
With the advent of 5-G, GSM cell communicators are being phased out. The AT&T GSM cell communicators have already stopped working and the Verizon GSMs will be disconnected in December and January of 2022.
If you live in the Central North Carolina Service area*, Secur-Tek can upgrade your Honeywell communicator to the current LTE version and provide monitoring services for your Honeywell system. Call our office at 919.387.1800 for more information.
* Secur-Tek’s service area includes Apex, Cary, Fuquay-Varina, Chapel Hill, Clayton, Garner, Holly Springs, Durham, Raleigh, Morrisville, and Pittsboro in North Carolina.