“The most important part of this whole experience was your team. They were simply great. Great troubleshooters, great personalities, great patience with us, great customer service and frankly just good people. Rare these days and boy was very much welcomed.
You should be proud you have a team that knows the products and their attention to detail in installation was spot on.”
Andy Willis, Cary, NC, 3/23/2022
“I just wanted to drop a quick note and let you know about the technician you all sent out, on Tuesday, to our facility. We so often hear the complaints but never the GREAT feedback. The gentleman you sent out, and I am sorry I did not get his name, was just as courteous, friendly, patient and thorough as can be. He was a pleasure to have out and the work was completed that day.”
ASI Signage , Raleigh NC 2/10/2022
“I live alone and your service is prompt and very valuable to me.”
Mary B, Raleigh NC, 1\11\2022
Customer since 2009
“Thanks for your many years of service.”
Mrs. B, Wake Forest
Customer since 2003
“The high winds and cold temps didn’t deter your crew over the last 2 days. You and your staff have been very professional, courteous, and prompt in providing a new security system here at Ayr Mount. Thank you for a job well done.”
Bill Crowther, Site Supervisor, Ayr Mount, Hillsboro, NC, 2/5/2021
“Harmony Animal Hospital worked with Secur-Tek when they provided a security system for our new facility in 2018. Their service was excellent and their team provided a very high level of service, so when we were looking to open HARC, of course we went to them. When they offered to provide our new security system at HARC for NO CHARGE, we were absolutely floored by their generosity.
Just like Harmony Animal Hospital and HARC are always there for our clients….Secur-Tek has always been here for Harmony. Thank you Secur-Tek for being one of our first partners at Harmony Animal Rescue Clinic!!”
Gary Canfield, Practice Manager, Harmony Animal Hospital, Apex NC, 12/18/2020
“Your tech was very polite and thorough, which we appreciate. A real professional; you are lucky to have him. He observed all of the proper protocols.”
Sam and Linda, Cary NC 12/1/2020
“As an essential job holder, I’ve been working more than usual. It’s nice to know my home is protected while I am gone for long days. Thank you!”
Secur-Tek Customer (since 2009), Raleigh, 6/10/2020
“We are so very happy with your customer oriented service and have been customers since 1996. Only small issues have arisen over the 23 years, and your response was always immediate and effective. Thank you for providing quality peace of mind for our family.”
Pamela and Ronald — Summerfield, 3/10/2020
“Secur-Tek — locally owned and simply the best!” Steve Schwartz — Raleigh, 12/6/2019
Customer since 2009
“Awesome Great Service!” Richard and Norma R. — Raleigh, 9/20/2019
Customers since 09/2017
“Tech just left and I want to say thank you. The fact that you took care of this so quickly and without any hassle at all shows me that you run a company that is really dedicated to customer support and making the customer happy. In this day and age, this is something that is not the norm and I want to commend your company and people for that. We are in the process of building a custom home and based on my experience we will be bringing in your company to take care of our needs in the new house as well and will also be letting our builder know of your commitment to excellence.”
D.C. — Raleigh
“David & AJ were punctual & professional. They completed the required work & answered my questions. Most of the security installation that was in the house when I bought it was reusable but a few modifications were needed.” Overall A Rating, Angie’s List Review Kathleen C. — Durham, 04/13/2018
“Excellent Service by the sales rep. and the technicians who set up the system. Very Happy!” Matt C. — Cary
“The new TV and set up in our bonus room is awesome! Thanks so much for the great solution. Your guys were professional and did outstanding work as usual.” Ryan M.
“Secur-Tek is such a professional, polite and knowledgeable company. I feel fortunate to have found Secur-Tek to take care of my security needs.” Ellen
“Since customer service is top priority in any business I wanted to recognize Ken Henke of Secur-Tek. Ken always puts customer needs at the top of his priority list; unlike many others he has not lost sight of treating his customers like friends. Ken’s attention to detail, customer service skills and sheer knowledge of the business is unbelievable! I live in Morrisville and had a current (older) system in place, HE IS THE ONLY ONE WHO DIDN’T TRY TO UPSELL ME ON A NEWER SYSTEM. Ken arrived punctually at our agreed time and literally in 5 minutes pulled the old code from my system and re-programmed a new one, after that he went upstairs to the control box, made sure everything was wired correctly and actually found that the alarm battery wasn’t even plugged in! Needless to say I will be recommending him to everyone I know because the products and service he provides are second to none and being a local small business owner, Ken goes out of his way to provide the most reasonable prices around with a very friendly feel. So whether you’re buying a new home or have an existing contract with a larger company, go check Secur-Tek out; you will not be disappointed!” Alex
“Professional, Flexible, Cooperative and Friendly.” Jay and Linda
“You did great. The sales rep was very informative and personal. The technicians who came were of the utmost in knowledge, suggestions and care in the installation and training.” James and Susanne
“I want you guys to know we appreciate the work you have done and the work Chris continues to do on the house. He only hears problems from me most of the time but we would be in a mess without him. Please let him know how much we appreciate his help with a complicated system. Our system never fails to impress people when they see it.” Ben
“We are very pleased with the installation and operation of our system so far. The installation technicians were courteous, professional, and helpful. Would recommend your services to anyone.” Joseph R.
“I woke up to a phone call from your monitoring service this morning about 5:15am. Our office alarm was going off. I told them to send the police. Someone threw a brick through our office door. They got inside and opened some desk drawers. Possibly looking for petty cash. We do not have petty cash. They left and police came and got fingerprints. They did not take any computers or anything thank goodness. I just wanted to thank you and your monitoring service for alerting us to this situation and calling the police.” Peggy
“Outstanding work. Had a very reasonable quote for a cabling job. The owner of the company kicked off the project and then returned after 5 hours and ensured that all went well. The main thing about this company is that they were competent and were very easy to work with.” Joe
“We have really enjoyed the central vac that you all installed in our home.” Steve R.
“I recently hired Secur-Tek to hang my large TV over the fireplace and install a home theater system. They are true professionals. A representative came out and spent time with me; offering ideas and best solutions. When installation day arrived, the representative came back out with the installation crew, again making sure I was comfortable with the game plan. While the work was being done, I was so impressed with the crew. Very, very meticulous. It was nice to see them take such pride in their work. They did such an awesome job. I strongly would recommend Secur-Tek to anyone.” Jeffrey B.
I highly recommend Secur-Tek for your security and low voltage needs. I had Secur-Tek come out to my office to install a sound system and security system. The crew arrived right on time. They were professional, courteous, got the work done in a timely fashion, and did a great job cleaning up. The sound system and security system are a perfect fit for what I need. To add to it, they are very affordable. So, if you are looking to get a home security system without long term contracts you can’t beat the monthly monitoring rates of these guys.” John B., Legacy Chiropractic
“I accidentally set off my alarm recently by opening a door before disarming. Your company had a call coming to me within seconds. It was my error, but I so appreciated that you were looking out for me. Thank you so much!” Debby S.
“We’ve used Secur-Tek for six years. Always an A+ in every way.” Steve S.
“The service you provided is great. The men that installed the system did a great job. After installation, they provided instructions and I am very safe now. I would NOT change anything – the service is GREAT!” Basil A.
“Cannot improve – just the best as is. You all have done a wonderful job – kept me safe for 17 years.” Archie R.
“Secur-Tek is a great company. I have been a customer for 8 years and plan to be for many more.” Arthur H.
“I appreciate the timely calls when we accidentally trip our alarm. I know our home is properly monitored.” Melissa J.
“Secur-Tek has provided high quality and professional service at a reasonable price. Ken took the time to explain the features and benefits of their security system. David provided superior installation services and most importantly, took the time to explain how to use the system to its full extent.”
“Everyone is very nice and professional when I call. They always go out of their way to answer my questions. It is so nice to work with Secur-Tek.” Amy G.
“One of the most professional and responsive organizations I have ever worked with.” David G.
“Having an alarm system makes my wife and I feel much safer with the increase in break-ins in our neighborhood this past year. We are very happy with the alarm monitoring service and the price of both the system installation and monitoring can’t be beat. Don’t waste your money on big chain companies. We highly recommend Secur-Tek.” Dorian & Kevin F.
“We have had several false alarms due to the animals in the area and the 24-hour monitoring staff is wonderful! We have also been very pleased with your installation crew. Thanks!” Chuck & Karen B.
“I would like to thank Secur-Tek for a job well done. They were very professional from the sales rep to the crew who installed my 3 flat screen tv’s everyone had a job and did it. I would highly recommend Secur-Tek for any Home theater jobs you have.” Patrick from Cary
“I am pleased with the service that I received from Secur-Tek during the sales and installation process. All of the technicians were very friendly and knowledgeable, and our Sales Rep. was very responsive as well. We have not experienced any issues with our system as of today and I have no doubt that Secur-Tek will professionally handle any issues or concerns should they ever arise. Thank you Secur-Tek for the continued great customer service and easy-to-use security system.”
Lindsay from Cary
“Secur-Tek has been there whenever we’ve needed them. From their initial design to any question, their customer service has been unparalleled and I recommend them for anything you might do, regardless of how involved it might be. They’re just total pros.”
Steve from Raleigh
“I highly recommend Ken Henke and Secur-Tek, Inc. Ken came out to my home and provided me with a complimentary consultation on a home audio system. Ken spent the time listening to my needs and followed up with a few options that fit within my budget. The installation was seamless and their customer service has been impeccable. Ken’s excellent reputation is well deserved.”
Robert B. from Cary
“Secur-Tek set up my dual monitor and wall mount for my office. They did a beautiful job, in a short amount of time and for a great price. I highly recommend using Secur-Tek no matter how small or large the job.” Nick P. of Raleigh
“Thanks for taking our family’s safety seriously and professionally.” Sharma & Mark H.
“One of the most professional and responsive organizations I have ever worked with.” David G
“We have had several false alarms due to the animals in the area and the 24 hour monitoring staff is wonderful! We have also been very pleased with your installation crew. Thanks!” Karen & Chuck B.
“Having an alarm system makes my wife and I feel much safer living in Durham with the increase in break-ins in our neighborhood this past year. We are very happy with the alarm monitoring service and the prize of both the system installation and monitoring can’t be beat. Don’t waste your money on big chain companies. We highly recommend Secur-Tek.” Dorian & Kevin F.
Note on our Testimonials — these are all genuine quotes from customers, shared with their permission.