If you have questions about home security systems, check out our blog for answers! We’ve gathered a list of frequently asked questions and answers from our team.
What does a home alarm system consist of?
The typical system includes perimeter protection (doors and windows) linked to an alarm. It also may include interior protection, such as motion detectors, smoke, and CO monitoring. More information.
How much does it cost to install a security system?
Each home or business is unique, and that can affect the price. That’s why we start with a complimentary consultation to learn about your situation and recommend solutions that fit your needs.
Will I own the equipment?
Can I access the system with my smartphone when I’m away from home?
Yes, there are options that allow you to remotely access your alarm system. You can view and run your security system from your smartphone or iPad with Honeywell Total Connect Services. Additionally, give us a call to discuss home automation options for your light switches and keyless door locks. More information.
Does the alarm work when the power is out?
Yes, a battery backup is included in your system.
Will I get a discount on my homeowner’s insurance when I purchase a security system?
Usually. It depends on the insurance company, but it’s worth checking as some offer discounts of up to 15 percent on homes with monitored systems.
Why would I need a monitoring service? Won’t the siren noise be enough protection?
Monitoring protects you and your home 24/7. Having and monitoring a home security system can increase your peace of mind, especially if you travel or have valuable items in your home. Our monitoring is provided by an award-winning company and will contact the police, fire, and medical emergency agencies. They are always there to call the authorities. For more information, see our blog on monitoring.
How much does monitoring cost?
We offer reliable, low-cost monthly monitoring. Our monitoring starts at $31.95 for cellular monitoring.
How long is the monitoring agreement?
Our monitoring contracts are just for 1 year. We don’t require long-term contracts.
What types of systems are compatible with Secur-Tek’s monitoring? We can monitor many types of systems. To determine if your specific system can be monitored, please call our office.
Security Upgrades, Camera Systems, and Monitoring:
Can Secur-Tek upgrade my existing system?
Yes, but it depends on the type of system you have. If you have a Honeywell home security system, we can upgrade your system by adding remote monitoring, cameras, and detectors for gas, smoke, and motion. If you have another type of system, we may be able to help — please call for a consultation or contact us.
How many cameras are needed to cover your home? The number of cameras you may need to safeguard your home depends on your home design. We can add cameras to enhance your protection; Secur-Tek offers a complimentary consultation where we look around your home and recommend how many cameras are needed and the locations to install them.
Who do I call for service on my Secur-Tek system?
Secur-Tek Inc. stands by our products and the same reliable technicians install and service our systems. To set up a service call, please call our office at 919.387.1800.
How do customers rate your service?
We’re glad you asked! We have many customers who have been with us for years. You can check out our testimonial page to see what customers say about us. We also have many 5 Star ratings on Google.
We hope you found this helpful. If you live in our service area and have further questions or would like an estimate on upgrading or monitoring your security system, please give us a call at 919.387.1800.
Secur-Tek, Inc. serves the Raleigh-Durham-Chapel Hill area, Apex, including Cary, Clayton, Fuquay-Varina, Garner, Holly Springs, Pittsboro, and Wake Forest. These are the North Carolina counties we service: Wake County, Chatham County, Durham County, Orange County, and Harnett County.