Safely Shopping / Receiving Your Holiday Gifts In 2020

 

The holiday season is upon us and with it, the search for gifts. On-line shopping and gift delivery will be bigger than ever this year. But with the convenience of shopping from home, there are also risks.

Keep reading for 15 tips to help keep your on-line shopping and package delivery as safe and predictable as possible.

 

Online shopping safety:

 

1) Keep your network updated

Before shopping, check to make sure you have the latest security updates installed on your phone, computer, antivirus software and your router. These updates help improve security and fight new attacks. It may seem inconvenient to have to wait for your computer or phone to update and restart, but the protection is worth it.

2) Use unique, strong passwords and two factor authentications on your accounts. Don’t let your computer or device remember your usernames, passwords, or credit card information. To reduce the chance of being hacked you can use a password generator and manager to create and keep track of complicated passwords that are not worth a hacker’s time to crack.

3) Don’t use your debit card!

When online shopping, it’s best to use a credit card or payment service like PayPal instead of a debit card. Because debit cards are linked to your bank account, you are at much higher risk if someone hacks your information. Credit cards offer more protection and less liability if a card number gets stolen. Also, credit cards are much quicker at refunds or cancelling payment than trying to reverse a cash transaction that has been automatically paid out directly through your bank account. This is one time when it pays to put it on plastic.

4) Be smart about shopping apps

Apps make everything more convenient – even stealing your information. So be sure to only download shopping apps from established, reliable sources like the Apple App Store or Android Market; check out the reviews and comments on an app before downloading.  And then, don’t just click approve – pay special attention to the permissions that the app asks for. If you see something that doesn’t make sense, like access to your contacts, don’t allow the app access.

5) Check to make sure the site you’re shopping on is safe and secure

Verify that the online store is secure before entering any personal or financial information. Look for “https” at the beginning of a site’s address. If you don’t see the “s” at the end of “http,” then the site is not encrypted, and your data will not be secure. All legitimate shopping sites will have the “s” for your protection.

 7) Don’t shop in public

Free hotspots are great when you’re out and about, but hackers like them even more than you do. Because public networks aren’t secured, don’t log in to banking sites or payment sites like PayPal on a public network — and make sure that you are logged out of those sites before connecting to a public network.

8) Put devices on lockdown

An advantage of online shopping is that you can do it from anywhere and use any device. Make sure every device that you shop from has security software in place. Always use a passcode to access your tablet or smartphone and log off your computer or lock the screen when you walk away from it. After accessing a shopping or banking site, be sure to completely log out of the site before exiting, and don’t let your computer or device remember your usernames, passwords, or credit card information.

 

Package Delivery Security:

 

1) Track it!  If the ordering system allows you to choose the time of delivery, select a time you know you’ll be at home. Always use the alerts option or tracking #s to follow your packages along on their journey so you can arrange to get your packages off the porch as soon as possible. If things appear slow or stopped, get in contact with the delivery service or store for assistance in locating your package.

2) Deliver decisively. If you’re not home much, consider having the package delivered to your office or a friend or neighbor’s house for safekeeping.

3) Hold the post. If your package contains very valuable items, request UPS, FedEx, and or Postal Service to hold packages at their facility for you to pick up later. UPS has created a service called Access Point that enables you to choose an alternate delivery location in your neighborhood.

4) Alert a neighbor. When you are expecting a package and won’t be home, you can ask a neighbor or friend to keep an eye out for it. Also, if you use Nextdoor.com or a similar neighborhood app you can let neighbors know if something has been stolen from your porch so they can keep an eye out and report suspicious behavior.

5) Get a smart doorbell. Swap your current doorbell for a Skybell and enjoy a higher level of safety and security with remote monitoring and cloud recording features. When the delivery person rings the doorbell, you can see when and how packages are delivered. You can also check for any unwanted visitors at your doorstep.

6) Open your Garage Door. With Total Connect 2.0 integrated with the MyQ garage door app, you can monitor and allow deliveries to be placed inside your garage. To learn more about how convenient this can be, click here or call us at 919.387.1800 or fill out the form below.

7) Invest in monitored home security. A home security system can be a great deal. If there are visible security features like cameras or alarms, potential thieves will be more likely to move along to a less protected house rather than risk getting caught by a security system.

The holiday season is a fun and exciting time of year. Following these easy tips for online shopping and package delivery can help ensure the joys and excitement of holiday gift-giving.

Happy Holidays from Secur-Tek, Inc.!

Secur-Tek is locally owned and operated in Apex, NC, offering home and business security, monitoring, automation audio, and central vacuum systems. Our service area includes Apex, Cary, Fuquay-Varina, Chapel Hill, Clayton, Garner, Holly Springs, Durham, Raleigh, Morrisville, and Pittsboro in North Carolina.

Home Security: DIY vs Professional Installation

Home security DIY vs Professional

You’ve probably seen ads online for low-priced DIY Home Security Systems. Or maybe you’ve heard an ad or two on the radio.

So, you start thinking about your list of home DIY projects on your refrigerator door and wonder if you should add “install home security” to it.

Then a couple of things enter your mind: first, it will take time away from projects you really enjoy – like woodworking, gardening. or watching sports. Second, a home security system is an important item and your family’s safety will depend on it, and you don’t want to worry about if you installed it correctly. Third – you like to support small businesses when you can and wonder if there is a local company with trained technicians that you can actually talk to and trust to do a good job. So you decide a little research is appropriate to evaluate whether you should go the DIY route or engage professionals for your Home Security System.

1) Will a DIY system save me money?

That’s usually the main reason people look at DIY systems. But remember, you get what you pay for – a box of basic security equipment and manuals. You pay the retail price for the equipment and then add the investment of your time, which can vary depending on how familiar you are with installing electronics. While doing a home project, have you ever gotten halfway through and wondered if you were doing it right? Or it takes three times as long because the directions aren’t clear? After that, you still have to pay a monthly monitoring fee. Are you interested in fire detection, a smart thermostat, or a doorbell camera? Check that out in advance, as some DIY security companies don’t integrate these devices, so you’ll have to purchase them separately and download multiple apps. 

When you have professionals install your security system, you get the following:

Trained and qualified technicians for installation, adjustment, or repair

Using a certified technician will take the doubt out of the effectiveness of your security system. Secur-Tek customizes your security system to your home while explaining the process and confirming the optimal placement of every device, so you can trust your security system to work.  The same local technicians are available should you need service for your system.

Customized protection that fits your needs

Not every property, neighborhood, or crime profile is the same. Secur-Tek doesn’t just bring a standard box of equipment and go to work. First, we talk with you to understand your security objectives and do a complete assessment of your home environment. We understand camera angles, lighting, and acoustical variables that should be taken into consideration when choosing the type and placement of security and surveillance equipment. We will help you customize a complete inside and outside solution that does  exactly what you want.

Real Technical support and guidance

Our expert technicians walk you through your new security and/or smart home system step by step at time of installation. They’ll answer every question you have, help set up smart rules and automation when appropriate, and leave you confident and ready to protect your home and family.

Confidence in your security system

Security systems are critical during times of emergency and stress. You need to be confident and knowledgeable about the functioning of your system during these situations. A trained Secur-Tek technician is available 24 hours a day, 7 days a week for after-hours emergency service.

At Secur-Tek, we are passionate about protecting you, your family, and your property. We take pride in knowing every system is installed correctly and customized for your home. You can be confident in your system because our technicians test every individual device and the total system upon installation. We then walk you through it to make sure you are comfortable, knowledgeable, and confident in how to operate your system effectively.

Personal response

Secur-Tek is a locally owned and operated company. We answer our own phones and talk with you directly. We take the time to personally understand and answer any questions you may have. Our technicians are local company employees — not contractors. In addition, you can call our office to schedule a time to service your equipment.

Think about your family’s safety and the security of your property before making your DIY vs Professional installation decision. You can also check out the benefits of a monitored security system. Then call us at 919-387-1800 or use the form below to schedule a complimentary security assessment.

 

Secur-Tek is locally owned and operated in Apex, NC, offering home and business security, monitoring, automation audio, and central vacuum systems. Our service area includes Apex, Cary, Fuquay-Varina, Chapel Hill, Clayton, Garner, Holly Springs, Durham, Raleigh, Morrisville, and Pittsboro in North Carolina.

Supporting Senior Citizens through the Pandemic

 

The current pandemic can create situations where seniors and their loved ones will need to make extra efforts to avoid loneliness.

Seniors should prepare to be social distancing for the long haul, according to Dr. Leonard Kirschner, a licensed M.D. and the past President of AARP Arizona. “This virus will be with us for a long time, this pandemic will run its course for at least 18 months.”

Knowing this, older people and their loved ones can plan to take actions to safely avoid succumbing to anxiety and depression.

 Family, Friends, and support groups can:

  • Make calls
  • Send cards and letters
  • Encourage and facilitate exercise

Encourage and follow-up with your loved ones on their exercise.

  • Be interested, listen and question how they feel. The National Physical Activity Guidelines recommend engaging in 150 minutes of moderate intensity activity every week.
  • Keeping track of the little things like getting up during every commercial on TV and doing an active chore, marching in place, or doing a set of stretches can work wonders for body and mind.
  • When possible, encourage getting outdoors, breathing in the fresh air, feeling the sunshine, looking at nature or going for a walk – this gives most seniors a tremendous boost.

However, sometimes we have to remind and encourage older adults to exercise with caution and think safety. Remember to consult a physician before starting an exercise program. Here are a few tips to emphasize:

  • Listen to your body. Always warm up before exercising and cool down afterward. You should be exercising at a level that allows you to talk, but not sing.
  • Be aware of your environment. Make sure you are in reach of a counter, the back of a couch, or a sturdy chair that is pushed up against a wall in case you lose your balance and need to hold on to something or need to sit.
  • Hydrate. Drink water before, during, and after exercising, even if you don’t feel thirsty.
  • Choose clothing that is made for the type of activity you want to do. Shoes, long sleeved shirts, hats etc. should work with the activity, sun intensity and the temperature of your environment.

Use technology to enhance their day

This could be as simple as sending them a Zoom link to a yoga class, church meetings or art classes that they may find enjoyable. It’s a good idea to talk your senior through the first few log-ins and insuring their comfort level with the technology and process.

Security systems have options that can make checking in at the right time easier. For example, cameras with remote monitoring can be installed in the kitchen or key hallways so you can see when the senior is up. In addition, sensors can be added on key cabinets or the medicine drawer to let a family member know they’ve taken their medicine. These electronic assists can be customized to help seniors — and you — feel safer, secure, and connected.

So during these strange and isolated times, taking a little extra effort to plan a routine of communication, connection and security for your parents and older relatives can really have a positive impact on their mental as well as physical well-being.

For more information on technology for seniors, please contact us at: 919-387-1800 or use the form below.                    

7 Safety Tips for Seniors

Family, home, and property are important to everyone. As we get older, sometimes it becomes difficult to feel confident that we can protect what’s dear to us. Whether due to mobility, health or a feeling of vulnerability, Senior Citizens can be safer and feel more confident to handle unforeseen circumstances if they follow these seven tips

Always check your home for signs of intrusion, before entering. If you notice your bushes/flowers trampled around the windows, a broken window, open door, or your garage door up – back away and call the police, let them check out the premises before you enter. They will be happy to help.

Furnish your home with doors constructed of metal or solid wood with a peephole so you can see out. Also, ensure your doors have deadbolts and protective security glass with privacy film if there is decorative glass near the door.

Add security film to large windows: Plexiglass or security film can make it more difficult for burglars to break-in. They are safer and often deter burglars from using windows as an entry point.

Never answer the door if you can’t see who is there. Never feel pressured to answer the door as they will leave a message or call if it is important. And always ask to see an ID BEFORE opening the door. For burglaries, nothing is easier than pushing right through an open door. Simply opening your door a crack to speak to a person on the other side may be all they need to get in and ransack your home and injure those inside.

Always keep a phone close by and make sure you have 911 on speed dial. When driving up to your home, answering the door, in the bathroom or moving from room to room, always have a phone nearby. If you hear a noise or feel threatened, stay put and immediately call 911 – speak loudly so potential intruders can hear you calling for help.

Leave valuable items out of sight. Never leave items such as laptops, tablets, purse/wallet, jewelry, or checkbooks where they can be easily seen from a window or door. Put them out of sight when answering the door. Keep them in a closet safe or fireproof lockbox when you are not using them. 

Additionally – consider an automated home security system customized for your needs. It is not expensive and can save your life, or at minimum ease your mind and keep you connected. You’ll want to choose the features that fit your situation. Here are some helpful options to consider:

  • Alert necklace or bracelet: In an emergency, your phone or alarm keypad may be too far away to reach safely and quickly. Using an alert necklace or bracelet, you can call for help without moving from where you are.
  • Medical alert:  Seniors can get help right away using an alert necklace or bracelet if they fall or have another serious medical incident rather than waiting to be found or struggling to reach a phone.
  • Automation and sensors: Getting an automated system means you can program the thermostat settings, lights and door locks on a timed schedule, relieving seniors from having to remember or move around the home multiple times a day to do these routine tasks. 
  • With remote access, active Seniors can check on their property (for example, to check if they remembered to close the garage door) or get alerts when something goes awry.
  • A smart video doorbell camera allows you to see, hear, and speak to the visitor at your door. Your exposure is minimized because you can have a conversation remotely without opening the door. Request the individual leave the package or information and after they leave at your convenience you can retrieve it.

Remote automation can also be set-up so caregivers, family members or security/medical personnel can monitor the activities and safety of Seniors at home. For example, a sensor on the medicine cabinet or a camera in the kitchen could be an unobtrusive way for the caregiver to remotely monitor key  activities.

 

At Secur-Tek, we take the time to understand your needs and help you design the system that is right for you. We also take the time to show you how it works until you are comfortable and confident in how it operates.

Thank you for reading these tips. If you are a Senior Citizen or are caring for elderly parents or relatives, please give us a call at (919)387-1800 so we can discuss how we can help!

Should You Have Your Home Security System Monitored? Seven Things to Consider

 

We often find ourselves dealing with change:

  • Moving into a new home and neighborhood
  • Completing a home renovation project
  • Upgrading our home’s technology — smart feature, entertainment or home security
  • Personal or family changes — like seniors coming to live with you or adding a pet to the family

And when you’re dealing with the changes, you may find yourself wondering, should I have my security system monitored? If so, taking the time to clarify and think through your security situation will help you make an informed decision.

 

 Seven questions to ask when determining your home security needs:

  • Do you have children, seniors or pets that are left alone during the day? What are their ages and how self-sufficient are they? Have you ever found yourself worrying about them or their safety while you are away?
  • Has your job status or personal situation changed so you find you must travel more and spend time away from your home?
  • Have you acquired any new expensive jewelry, electronics, or family heirlooms that would be difficult to replace?
  • Do you work more than 20 – 30 minutes away from your home, making it more difficult to run home to check on things?
  • Home location – does your landscaping hide your home or is it visible from the street? Are you near major roads with lots of easy accessibility?
  • What kind of security does your neighborhood have? Police presence? Gated community? ACTIVE neighborhood watch?
  • Do you have a pool, fireplace or fire pit?

If you find yourself worrying about any of these situations, here’s what monitoring can do for you. While deterring burglars or prowlers may seem like the main function of monitoring your house, there are also other critical aspects that monitoring offers. The key to minimizing loss of property or helping individuals in need is quick response time. Fire detection, heat sensors, air quality as well as senior/child/pet alert systems can keep a potential bad home situation from turning into a disaster.

So why monitor your home if there is an alarm installed?

The typical system will have a siren go off for approximately five minutes after it is tripped. If monitored and there is no emergency in progress, the alarm can be canceled by giving the monitoring station your password. If a burglar or prowler trips the alarm, they usually leave the premise quickly. In many cases, the intruder will then hide and watch to see if there is any activity in the home, or if police/people arrive. If so, they typically will leave quickly to focus their efforts on an easier target — a non-monitored home.

Low-voltage smoke detectors connected to your monitored alarm system give quicker responses to fires — much better than relying on someone possibly noticing smoke from your house and reacting to it.

Pro Tip: If you are away and unable to respond to an alarm, it is a good idea to have a relative, trusted neighbor, or friend know the code and meet the emergency responders if the alarm is tripped. They can let the police in and check to make sure nothing is missing.

Finally, you might want to consider this – monitoring isn’t just to alert the police or fire departments. It is there for you and your family’s peace of mind.  

            True Protection — Some homeowners assume a burglar alarm making a lot of noise is enough protection. In truth, like car alarms, home alarms are often ignored by people nearby, who assume it is going off by accident.

            Other Home Issues – While not as urgent as a fire or break-in, a gas leak can cause serious problems in your home. Monitoring systems can be set up to alert you in case of a gas leak or to let you know your freezer is no longer on — indicating a power outage.

            Assistance — Monitoring systems can also notify people that you need assistance in case of a fall or other personal accident.

            Sleeping Easy — Monitoring means someone is always keeping an eye (and ear) on your home. Many security system clients say knowing someone is there offers peace of mind, making it easier to sleep at home and while away.

Bottom Line: While there is a monthly cost to monitor your home, only monitored systems have professionals to help respond to emergencies 24/7. Once you assess your lifestyle, property parameters and situation, you may see that monitoring is the right choice for you. But please be sure to always read the contract you are signing carefully to ensure you are getting the exact coverage you require for the price you deem expectable.

If you have questions or would like to discuss your security system needs, please don’t hesitate to call us!

How a Smart Home Adds Value

 

A smart home can increase your safety and convenience to help you enjoy it!

It’s a new year and believe it or not, spring is right around the corner. Now is the time for planning those 2019 home improvements you’ve been thinking about. Installing smart home features is not only a great investment and wonderful convenience; it can give you greater peace of mind.  

How does it do that you might ask? Think about:

           Traveling– If you are a person that travels a lot – either job related or if you just enjoy exploring on the weekends — you can check on your property and valuables anytime you like. Furthermore, it allows you to let family/neighbors into your home to check on plants, pets and/or elderly parents you might have living with you.

            Maybe you have children that are at the age where you know they will be okay staying at home alone but just want the peace of mind and convenience of being able to check and monitor what is happening while your away. Or even let them in when they lock themselves out (as kids often do). Again, it is also a great way to handle the logistics of senior care or infant babysitting, freeing you up to do what you need to do.

            Beyond providing essential home security, smart home system can also save you time and money. Say goodbye to wasting PTO being stuck at home during one of those infamous “anytime between noon and 5 pm” delivery windows – just have us add a Skybell video doorbell to your home security system.

            When you have smart door locks, you can let people in to drop off deliveries or make home updates from your smartphone app. An exterior door camera lets you see exactly who is arriving, indoor monitors watch the progress while they are in your home, so you know everything that is happening. In addition, a Smart Home can start saving you money immediately. Your system can turn lights on and off and smart thermostat can help automate your temperature settings saving energy while making sure your home is comfortable when you arrive. You’ll be able to remotely access and control the thermostat, set up schedules, and receive temperature alerts, all through the app on your smartphone or tablet.

            It’s a Great Investment! Statistics prove that a home security and automation system can actually help sell your home. Coldwell Banker’s annual smart-home survey, published in January 2018, asked potential homebuyers about the importance of smart home devices:

                        63% want smart locks pre-installed

                        66% want smart home security cameras pre-installed

                        75% want smart smoke detectors pre-installed

                        77% want smart thermostats pre-installed

            Flexibility, with a Smart Home from Secur-Tek, Inc. – you can start with the level of features you would like and based upon your timeframes and resources, build on as you go!

As you can see, installing a Smart Home in 2019 can make sense from an economic, safety and convenience perspective. At Secur-Tek Inc., we have highly trained, reliable and friendly people to help you choose the features and level of Smart Home that is right for you.

If you would like to learn more about the Smart Home features offered by Secur-Tek, Inc. give us a call or fill out the form below.

8 Tips for Package Theft Prevention

Will you be receiving packages this holiday season?

Packages left on the porch/mailbox are vulnerable at any time of year, but the holiday season usually means there are a few more parcels arriving at your doorstep. A study from InsuranceQuotes that examines holiday hazards  notes there were approximately 26 million thefts of deliveries from doorsteps and economic indicators show online shopping is up over 28% so far for this holiday season over last year.

Whether you’re ordering gifts online for family and friends, or receiving them from others, you’re more likely to have packages sitting vulnerable on your porch this time of the year.

To prevent your deliveries being stolen, check out these EightTips for Package Theft Prevention. 

  1. Customize delivery. If the ordering system allows you to choose the time of delivery, select a time you know you’ll be at home.
  2. Get a smart doorbell.Swap your current doorbell for a Skybell and enjoy a higher level of safety and security with remote monitoring and cloud recording features. When the delivery person rings the doorbell, you can see how and when packages are delivered. No more interruptions during family dinner or missing important packages while you’re gone! You can also check for unwanted visitors at your doorstep.
  3. Deliver decisively. If you’re not home much, consider having the package delivered to your office or a friend or neighbor’s house for safekeeping.
  4. Hold the post. If your package contains very valuable items – Have the post office or carrier hold the package. Request UPS, FedEx and the Postal Service to hold packages at their facility for you to pick up later. UPS has created a service called Access Point that enables you to choose an alternate delivery location in your neighborhood.
  5. Alert a neighbor. When you are expecting a package and won’t be home, you can ask a neighbor or friend to keep an eye out for it. If you use Nextdoor.com or a similar neighborhood app you can let neighbors know if something has been stolen from your porch so they can keep an eye out and report suspicious behavior.
  6. Talk to family and friends who may be mailing your holiday gifts. Ask them to let you know when they send packages so you can watch for them.
  7. Light it up. Install outdoor lights. Your package is more likely to be stolen during daylight hours, but night falls early this time of year. Outdoor lights with motion or light sensors are a good way to keep unwanted people away from your home in any season.
  8. Monitored home security A home security system can do a great deal. If there are visible security features like cameras or alarms, potential thieves will be more likely to move along to a less protected house rather than risk getting caught by a security system. And you can even tie in your Skybell with security and automation features for greater convenience, like letting in out of town guests that arrive when you’re out doing those last-minute errands.

If you are going out of town, check out our Security Checklist before you leave.

We hope you have a great holiday season. If you’d like a quote on Skybell or would like to learn about other home Security System options to increase your peace of mind, please contact us.

 Happy Holidays to You and Your Family!!

Frequently Asked Questions on Home Security Systems

FAQs on Home Security

Do you have questions about home security systems?  We asked our staff to answer some of our customer’s frequently asked questions – check the answers below.  

How often should I test my home security system?  We recommend you test your system once a month.

How do I test my monitored home security system? I don’t want to bother the police. We are glad you asked that!  First, call the 800 number on your sticker and tell the monitoring company to put your system on test, then activate your alarm and call monitoring company back to verify alarm signals were received.   

Who do I call for service on my Secur-Tek system? To set up a service call, please call our office at  919.387.1800. Secur-Tek stands by our products and the same reliable technicians install and service our systems.

Can Secur-Tek upgrade my system?  Yes, but it does depend on the type of system you have. If you have a Honeywell home security system, we can upgrade your system by adding remote monitoring, cameras, and gas, smoke and motion detectors. If you have another type of system, we still may be able to help you, just call for a consultation or contact us.

How many cameras are needed to have a complete home security system?  The number of cameras you may need to safeguard your home depends on your home design. We can add cameras to most security systems and offer a complimentary consultation where we take a look around your home and recommend how many cameras are needed and the locations to install them.

Should I have my home security system monitored?  Having and monitoring a home security system can increase your peace of mind, especially if you travel or have valuable items in your home. For more information, see our blog on monitoring.

How much does monitoring cost?  We offer reliable, low-cost monthly monitoring. Our monitoring starts at $21.95 for standard monitoring and $31.95 for cellular.

Do you require a three-year contract?  No.

How long is the monitoring agreement?  Our monitoring contracts are just for 1 year. We don’t require long-term contracts.

Can I monitor my security system myself?  We don’t recommend it. Our monitoring goes to a company that provides monitoring 24/7 and will contact the police, fire and medical emergency agencies. They are always there to call the authorities.

What type of remote services work with your home security systems?  You can view and run your system from your smartphone or iPad with Honeywell Total Connect Services.  

What types of systems are compatible with Secur-Tek’s low-cost monitoring?  We can monitor many types of systems. To determine if your specific system can be monitored, please call your office.

We hope you found this helpful. If you live in our service area and have further questions, would like an estimate on upgrading or monitoring your security system, please give us a call at  919.387.1800

Secur-Tek, Inc. serves all of Central NC, including the Raleigh-Durham-Chapel Hill area, Apex, Cary, Holly Springs, Fuquay-Varina, Pittsboro, Wake County, Chatham County, Durham County, Orange County, Harnett County.

Cellular Communicator – What Is It and Do I Need One?

Monitored home security alarm systems need to communicate alarm signals to a monitoring response center 24/7. Traditionally this was done with a standard wire line home phone. However, over the past several years, cellular technology has progressed to the point where it is more secure than that of the traditional wire line. Additionally, it is more reliable than a digital Internet phone service that requires constant power and is susceptible to network outages and router rests.

Cellular monitoring works by installing a “cellular chip” or “module” into the Control Panel of the alarm system. This cellular device acts as the communicator between your alarm system and the monitoring station – that is why it is called a cellular communicator.

Cellular communicators function much like a cell phone that is specifically dedicated to your security system by communicating via cellular network data channels. In essence, the cellular communicator installed into the Control Panel of your alarm system acts as a connection to the Internet or “outside world”. Because of this, anytime you send a signal or command from your phone or other devices, it uses the cellular service to communicate to your alarm system, prompting it to do something like arm or disarm.

Interactive monitoring allows you to communicate commands to your alarm system no matter where you are. Cellular communicators are dedicated solely to the security system, so they are not shared with any other service.

Some advantages of installing a Cellular Communicator are:

  •                 They are not affected by storms or network/power outages
  •                 Burglars cutting your phone line will NOT disable your alarm system
  •                 Enables remote access/interactive monitoring

For phone line monitored security systems:

  •                 If you get rid of your landline, you will need a cellular communicator.
  •                 If you decide to change digital phone carriers, you will need to reset and reconnect your security system, which requires a service visit and charge from Secur-Tek, Inc.

So if you are interested in higher security reliability and the ease of controlling parts of your security system from your smartphone, a cellular communicator may be the right solution for you.

Wondering if you need to update your system? Give us a call or fill out our contact form  we can recommend your best security options.

Thinking you’d like the added peace mind of having your system monitored?  Find out more about our monitoring service here.  

To Monitor or Not Monitor – That is the Question

 

People often ask: If I have a security system with an alarm, why should I pay to have it monitored? There are many things to consider when determining if you need a security system and if it should be monitored. Taking the time to clarify your security situation and needs is essential for making an informed decision.

These variables should be considered when determining your security needs:

  • Do you have valuables such as jewelry, paintings, or irreplaceable family heirlooms in your home?
  • How about children, seniors or pets that are left alone during the day?
  • Do you travel frequently – for how long – is your workplace more than a 30 minute commute?
  • What are the physical properties of your home – do you have lots of bushes and trees or high visibility?
  • Are you near high traffic areas; do you have police patrolling?
  • Do you have a pool, fireplace or fire pit?

What monitoring does – While keeping burglars or prowlers out of your house and off your property is critical, minimizing loss through quick response time, fire detection, heat sensors, air quality and other features is also a great benefit.

How monitoring actually works – Basically, when your alarm is triggered, it sends a coded signal to the monitoring center. The security company will call your agreed upon pre-set number and ask for the password you have set – if they get no answer or the person doesn’t know the password, the police are immediately contacted. If a fire, flooding or air poisoning is detected the same routine is followed.

So why monitor your home if you have an alarm already installed?

The typical system will have a siren go off for approximately five minutes after it is tripped. If monitored and there is no emergency in progress, the alarm can be cancelled by giving the monitoring station your password. If a burglar or prowler trips the alarm, they usually leave the premise quickly. In many cases, the intruder will then hide and watch to see if there is any activity in the home, or if police/people arrive. If so, they typically will leave quickly to focus their efforts on an easier target — a non-monitored home

Low-voltage smoke detectors connected to your monitored alarm system give quicker response to smoke in your home than a neighbor seeing the flames shooting thru your roof — when it is too late to save your property or maybe someone’s life.

Tip: If you are away and unable to respond to an alarm, it is a good idea to have a relative, trusted neighbor, or friend know the code and meet the emergency responders if the alarm is tripped. They can let the police in and check to make sure nothing is missing; but are not to enter before the authorities arrive for their safety.

While there is a monthly cost to monitor your home or business, only monitored systems have professionals to help respond to emergencies 24/7. Once you assess your lifestyle, property parameters and situation, you may see that monitoring is the right choice for you.

If you have questions or would like to discuss your security system needs, please don’t hesitate to call us!

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